Terms and Conditions

 

Business and Consumer Terms and Conditions

1. General

  1. 1.1 This Website is owned by Aleutia Limited, a company registered in England (company number 05964614) with a registered office at Unit F157, Riverside Business Centre, Haldane Place, London, SW184UQ ("we", "us").

  2. 1.2 You are registered with us as a business customer and these are the Terms and Conditions of sale that apply to transactions between you and us.

  3. 1.3 By purchasing any products (the "Product(s)") and by using this Website you acknowledge that you have read and you agree to be bound by and comply with these Terms and Conditions.

2. Purchase of Products

  1. 2.1 The placing of a Product on our Website is an invitation to accept offers for such Product and is not an offer to sell at the listed price nor is it binding on us. We are under no obligation to accept your order (whether or not the order has been confirmed and the credit card been charged).

  2. 2.2 We will acknowledge by e-mail your order for a Product at the time you place your order.

  3. 2.3 Any order (whether or not accepted) is subject to availability of the Product. If the Product (or the components that comprise a product) becomes unavailable prior to delivery we will notify you within 14 days of acceptance of your order and give you the choice of cancelling the order and receiving a refund or of purchasing an alternative product ("Alternative Product"). If payment has been taken for the Product and you have cancelled the order we will issue a refund within 30 days of receiving notification of cancellation of the order. If you choose to purchase an Alternative Product these Terms will apply. If payment has been taken for the cancelled order we will refund to you any overpayment or take payment for any underpayment.

  4. 2.4 In the event a Product is listed at an incorrect price due to an error, we will notify you within 14 days of accepting your order of the correct price by e-mail and we will give you the choice of either purchasing the Product at the correct price or cancelling your order. If you confirm you want to purchase the Product at the corrected price we will deliver the Product to you. If payment has been taken for the Product and you cancel your order we will, on return of the Product (if the Product has been sent out) issue a refund within 7 days of such return or notice of cancellation (where no Product has been sent out). If only some of the Products you ordered are mispriced that will not affect the order in relation to any Products which were priced correctly and we will deliver these Products to you in accordance with these Terms.

  5. 2.5 By agreeing to purchase a Clearance product you accept the nature of the defects inherent in such a Product, which may include a lack of packaging or documentation. Clearance items have a 90 Day Warranty.


3. Delivery

  1. 3.1 The Products will be delivered to the address you give when you place your order.

  2. 3.2 Fast Track and Standard orders accepted by us before 3.00pm on a working day will be processed that day and we will use reasonable endeavours to meet the requested delivery option on the Website provided no additional security checks are required and all Product is available. (A working day is any day other than weekends and bank or other public holidays). Thus a Fast Track order placed on 2:00 PM on Wednesday will ship by the 3rd working day, a Friday. A Standard order placed at the same time willl ship by the following Wednesday.

  3. 3.3 Risk in the Products passes to you when the Products are signed for at the delivery address stipulated in your order. We accept no responsibility for any damage or loss to the Products after risk passes.

  4. 3.4 Upon receipt of your order you will be asked to sign for the goods received in good condition. If the package does not appear to be in good condition then please refuse the delivery. If you are unable to check the contents of your delivery at the point of delivery then please sign for the parcel as "UNCHECKED". Failure to do so may affect any warranty claims that you make thereafter.

  5. 3.5 We will inform you as soon as possible after acceptance if we are unable to deliver the Products to you on the date specified by you and you may agree an alternative delivery period or you may cancel the order. In no event shall we be liable to you for any losses you may have for any delay in delivery and time of delivery shall not be of the essence of the contract.

  6. 3.6 If you fail to take delivery of the Products and without prejudice to any other rights and remedies available to us, we may:

    1. store the Products until actual delivery and charge you the reasonable costs (including, without limitation, insurance) of storage;

    2. sell the Products at the best readily obtainable price and either:–

      1. where you have not already paid for the Products, account to you (after deducting all reasonable storage and selling expenses) for any excess over the price you agreed to pay for the Products or charge you for any shortfall below the price you agreed to pay for the Products; or

      2. where you have already paid for the Products, account to you (after deducting all reasonable storage and selling expenses) for any proceeds received.

4. Right to Cancel an Order

  1. 4.1 You have the right to cancel the contract at any time up to 5 working days after you receive the Products by notifying us by email to the email address provided.

  2. 4.2 If you cancel the contract under 4.1 after the Products have been delivered to you, you must return the Products to us at the address shown within the 'Returns on Line' section of our Website at your own cost and risk. If you cancel the contract before the Products have been delivered to you and then you receive the Products after cancellation you must not unpack them from their packaging but must immediately send them back to us. In any event you must return the Products to us within 5 working days of notifying us of cancellation under 4.1, or if later, of receiving them. If you do not we shall charge you a sum not exceeding the direct costs of recovering the Products.

  3. 4.3 Until you return the Products to us you must keep them in your possession and take reasonable steps to ensure they are not damaged. Provided that we receive the Products within the specified period in the same condition they were in when delivered to you then we will refund you or credit your Trade Account for the Products in question within 30 days of the receipt by us of the Products.

  4. 4.4Item not required - You cannot cancel a contract for computer software which has been unsealed by you or for consumable goods which, by their nature, cannot be returned, except where a fault has been discovered that could not have been identified without unsealing the goods.

  5. 4.5 Installed Software - If a computer has been ordered from Aleutia with the Windows Operating System installed and the order has been returned then the cost of the Windows OS is NOT refundable as it is an OEM license and specific to that system.

5. Title

  1. 5.1 The Products are at your risk from the time of delivery.

  2. 5.2 Ownership of the Products shall not pass to you until we have received in full (in cash or cleared funds) all sums due to us in respect of:

    1. the Products; and

    2. all other sums which are or which become due to us from you on any account.

  3. 5.3 We shall be entitled to recover payment for the Products even though ownership of any of the Products has not passed from us.

  4. 5.4 Until ownership of the Products has passed to you, you must:

    1. store the Products (at no cost to us) separately from all your other products and products of any third party in such a way that they remain readily identifiable as our property; and

    2. not destroy, deface or obscure any identifying mark or packaging on or relating to the Products; maintain the Products in satisfactory condition and keep them insured on our behalf for their full price against all risks

  5. 5.5 Your right to possession of the Products shall terminate immediately if:

    1. you have a bankruptcy order made against you or make an arrangement or composition with your creditors, or otherwise take the benefit of any statutory provision for the time being in force for the relief of insolvent debtors, or (being a body corporate) convene a meeting of creditors (whether formal or informal), or enter into liquidation (whether voluntary or compulsory) except a solvent voluntary liquidation for the purpose only of reconstruction or amalgamation, or have a receiver and/or manager, administrator or administrative receiver appointed of its undertaking or any part thereof, or a resolution is passed or a petition presented to any court for your winding up or for the granting of an administration order in respect of you, or any proceedings are commenced relating to your insolvency or possible insolvency or we have reason to believe that any of the above are likely to occur; or

    2. you suffer or allow any execution, whether legal or equitable, to be levied on your property or obtained against you or you are unable to pay your debts within the meaning of section 123 of the Insolvency Act 1986 or you cease to trade; or

    3. you encumber or in any way change any of the Products.

  6. 5.6 You grant to us, our agents and employees an irrevocable licence at any time to enter any premises where the Products are or may be stored in order to inspect them, or, where your right of possession has terminated, to recover them.

 
Contact Information:
 
Address:
Development House, 56-64 Leonard Street, London, EC2A 4LT
Telephone:
0844-253-8842
0844-ALE-UTIA